Order Processing

An e-mail acknowledgment is sent when you place your order. We send another e-mail when your order ships detailing all charges and providing your shipment tracking number (if any). We will contact you by phone or e-mail as quickly as possible if we have any problem filling your order.

When you use our shopping cart for checkout we display the order number on the final confirmation screen and immediately send an acknowledgment email. If you do not see the acknowledgement email within a few moments please check your spam folder. If your email system blocks the order acknowledgement email it will most likely also block the ship notice and any communications regarding problems with your order.

When paying with PayPal please be careful to select your current, confirmed shipping address within the PayPal system. Please also select the PayPal option to return to our web site after making your payment. You will not receive an order acknowledgement from our system if you do not return to our order confirmation page after making your PayPal payment.